Why FileMaker Support?

We provide ongoing assistance to clients who are looking to fix existing problems, add new features, or refine their FileMaker system.

When you work with us, you'll be partnering with a team of experts who work with FileMaker all day, every day, so there's a good chance we've solved your problem or know the time-tested solution. The support included with your Claris FileMaker license will only cover basics such as installation, but we can assist with scripting, development, and hosting issues that go further than your basic Claris Support.

Whether you're looking to address specific needs or issues, wanting to optimize your system, or simply need general FileMaker support, we're here to guarantee you receive the help you need.

More Than A Case Number

When you work with DB Services for Claris FileMaker support, you will work with the same team of developers for every issue. Our team will get to know you and your unique system, leading to faster fixes for your support issues!

Common Support Requests

Scripts that break or error after a change
Slow layouts, slow finds, slow reports
FileMaker Server, backup, and hosting problems
Upgrading to a current version of FileMaker
Integrations that stopped syncing
Security and access permission cleanup

No Developer? No Problem

If the person who built your FileMaker application is no longer available, don't worry—you're not stuck. We regularly take over existing systems, including those with no documentation and no original developer. Our team takes the time to learn your FileMaker system, stabilize it, and then improve upon it.

Linda Findlay Owner

Thank you for all of your expertise and valuable help. I am so grateful to have found DB Services.”

Not Sure What Is Actually Wrong?

If you know something is off but cannot point to the cause, start with a complimentary FileMaker Health Check. We assess your application and your server, then send you a report card with specific recommendations covering performance, security, server configuration, backups, and workflow bottlenecks. No cost and no obligation. Request a free FileMaker Health Check.

Return on Investment

In many cases, you are better off improving your FileMaker application quickly versus a large project taking months or years, allowing you to receive an immediate return on investment. In addition, using an outside consultant for smaller fixes is less costly than employing an in-house FileMaker specialist. We can also save you money on FileMaker Licensing.

Optimize Your System

Our team of FileMaker experts can help you optimize your system’s performance to run more efficiently and effectively. We will ask the right questions, uncover your core business processes, and identify improvements that will help you get the most out of your investment in FileMaker.

Managed Services and Staff Augmentation

Let our seasoned Claris FileMaker developers act as an extension of your team, filling in the gaps to provide the solutions that you need with our FileMaker managed services. Essentially, you’ll immediately gain FileMaker experts who will add their talents to your team on demand to augment the skills and capacity of your organization and help you reach your goals.

Need more than on-demand help? Staff augmentation places one or more full-time certified FileMaker developers with your team. They work on your priorities, in your process, alongside your people, and you keep the same developers rather than starting over with each project.

Need FileMaker Support?

Tell us what's broken or what you want to change, and we'll follow up to understand the problem and what it will take to fix it.

FileMaker Support Support when you need it, how you need it.