Canal Alliance Optimizes Salesforce with Managed Services Plan
Canal Alliance is a nonprofit organization whose mission is to support Latino immigrants and their families on the path to stability. They rely on Salesforce to manage their fundraising efforts, program data, and communications with donors. After an upgrade left them with lost and scattered data, they needed help with the administration side of their org in order to use their data effectively. DB Services took over admin tasks, handled support tickets and urgent requests, and made ongoing improvements. This gave them a single source of truth for their data and improved collaboration.