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Salesforce Managed Services Empowering Success & Delivering Peace of Mind

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Unlock Salesforce Bliss with Managed Services

Let our team be your team’s secret weapon.

DB Services offers managed services plans designed to offer ongoing support and improvement for your Salesforce solution. If your organization is looking to implement regular updates and fast fixes for requests from a dedicated support team, a managed services plan may be perfect for you.

Our team of certified Salesforce developers will guide and consult you through the development process to achieve your organization’s goals.


Our Salesforce Certifications

When you work with us, you’ll gain full access to our team of Salesforce experts. Collectively, our team has over 30 certifications (and counting), so you know you’ll be getting the superior service and expertise that you need to take Salesforce to the next level.

Salesforce Certified Nonprofit Cloud Consultant.
Salesforce Certified Platform App Builder.
salesforce certified education cloud consultant.
Salesforce Certified Advanced Administrator.
Salesforce Certified Sales Cloud Consultant.
Salesforce Certified Marketing Cloud Administrator.
Salesforce Certified Service Cloud Consultant.
Salesforce Certified JavaScript Developer I.
Salesforce Certified Marketing Cloud Consultant.
Salesforce Certified Administrator.
Salesforce Certified Application Architect.
Salesforce Certified Marketing Cloud Email Specialist.
salesforce certified system architect.
Salesforce Certified Field Service Consultant.
Salesforce Certified Platform Developer II.
Salesforce Certified Tableau CRM and Einstein Discovery Consultant.
Salesforce Certified Experience Cloud Consultant.
Salesforce Certified Sharing and Visibility Designer.
salesforce ai associate certification.
Salesforce Certified Data Architect.
salesforce certified data cloud consultant.
salesforce certified development lifecycle and deployment architect.
Salesforce Certified CPQ Specialist.
salesforce certified integration architect.
Salesforce Certified Marketing Cloud Developer.
salesforce certified identity and access management architect.

How does Managed Services work?

This type of contract simply means that we’ll take over management and maintenance of your Salesforce org- from optimizations to support requests - for a monthly fee. Based on your desired pace and priorities, we plan our resources to take care of your requests. As a result, you can better forecast expenses and have the peace of mind that your system is being regularly maintained by experts. 

What types of work can be done with a Managed Services contract?

Any type of support or enhancement to your Salesforce solution can be completed within a managed services contract. Just as each organization is unique, each contract is tailored to your specific needs based on your monthly expectations and needs.

canal alliance logo.

Canal Alliance Optimizes Salesforce with Managed Services Plan

Canal Alliance is a nonprofit organization whose mission is to support Latino immigrants and their families on the path to stability. They rely on Salesforce to manage their fundraising efforts, program data, and communications with donors. After an upgrade left them with lost and scattered data, they needed help with the administration side of their org in order to use their data effectively. DB Services took over admin tasks, handled support tickets and urgent requests, and made ongoing improvements. This gave them a single source of truth for their data and improved collaboration.

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Salesforce Enhancements

Enhance your Salesforce org with optimizations and improvements. Managed Services plans facilitate constant innovation and improvement to increase efficiency.

Support Requests

Keep your solution in working order with general support requests. Requests can be submitted online and prioritized by importance.

Priority Emergency Support

Guaranteed same-day response time between 9am and 5pm ET. Emergency support is immediately prioritized over current work to ensure you stay operational.

Direct Access

Includes direct access to certified Salesforce developers for support requests. All development team members will have a direct phone and email provided.

Business Process Consulting

One of our Business Process Consultants will analyze your existing workflows and recommend improvement solutions.

Coaching

We offer 1-on-1 Salesforce instruction based on your needs by utilizing online tools such as Zoom to collaborate in real-time.

UI/UX Consulting

Improve the user experience of Salesforce with recommendations from our UI/UX consultants.

Customer Portal

Get access to our customer portal, DB Central, where you can easily access information like recent invoices, payments, and W-9s.

Reduce Technical Debt

We can help you migrate from older frameworks like Visualforce and Aura to Lightning Web Components (LWC) to make your org easier to maintain.

Our Salesforce Services

Consulting
Implementation
Development
Support
Integrations

Ready to take your organization to the next level with a Salesforce managed services plan?

Let’s talk about what we can accomplish together.