FAQs

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Salesforce

DB Services provides comprehensive Salesforce services, including Salesforce consulting, Salesforce implementation, Salesforce custom development, Salesforce integrations, Salesforce support, and Salesforce managed services. We also offer a Salesforce health check analysis and Salesforce quickstart packages to help get you started with Salesforce.

While DB Services specializes in Salesforce solutions for nonprofit organizations and educational institutions, we have worked with hundreds of clients across many different industries over the course of our 20+ years in business.

DB Services can help you integrate your Salesforce org with almost any 3rd-party application to streamline your workflow. Every integration and Salesforce org is unique. Contact us to discuss integrating Salesforce with other systems.

We offer managed services packages designed to offer ongoing support and improvement for your Salesforce solution. As a certified Salesforce partner, we can assist with issues and provide support that goes beyond what basic Salesforce support offers. Contact us at DB Services to get the best support for your Salesforce org.

DB Services offers Salesforce Quickstart packages to help you get started with your Salesforce implementation. These packages provide an efficient way to implement all the essential features and functionalities of Salesforce while reducing the time and effort required to set up the platform.

Salesforce will help your organization save time by automating repetitive tasks and reducing human error with more streamlined processes. Salesforce unifies your data into one single source of truth to improve collaboration and offer actionable insights with reports and dashboards.

No, Salesforce Nonprofit Success Pack (NPSP) is not going away. Salesforce will continue to support NPSP; however, they are shifting focus toward their new solution for nonprofit organizations, Salesforce Nonprofit Cloud. Future developments and updates will focus on the new Nonprofit Cloud that is built on the Salesforce platform, also known as core.

Salesforce Nonprofit Success Pack (NPSP) is a set of managed packages that are installed in the Salesforce platform. Salesforce Nonprofit Cloud (NPC) is a solution that is built directly into the Salesforce platform without the need for managed package installations. Salesforce Nonprofit Cloud allows you to natively leverage components built on the Salesforce platform out-of-the-box. We offer a free technical analysis for organizations looking to upgrade from NPSP to NPC.

Nonprofit organizations and educational institutions can get 10 free Salesforce licenses through their Power of Us program for qualified 501c3s and 501c4s.